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plan for change

OPINION: The future of work is failing to meet expectations

26/01/2020 by Marie

We were promised a four-day workweek and exciting creative work. Instead, we got burnout.

Let’s back this up. In the 80s, we fought long and hard against a system and way of living, called Communism, which was meant to be doom for us all.

Instead, we were fighting for a capitalist society that promised to keep delivering better outcomes for each new generation. It wasn’t hard to imagine. Post WWII, most things had been getting better and easier for everyone in these modern capitalist societies — we were just fighting for more of the same.

If we stayed the course, advances in society and steady increased in GDP would lead to wealthy nations which would provide better-quality and better access to healthcare and education. With our better health and higher education degrees, we’d be intellectually challenged in creative ways and meaningful pursuits at work, and from 55-years-old we’d retire but continue to contribute to our families and societies in ways that were less about financial reward and more about finding our passions.

More recently, they said opt-in to the Fourth Industrial Revolution. Like the previous revolutions, we could expect great change, but great benefits. These technological advances would help us reach that utopian end-point sooner. No more poverty or sickness, and we’d all be happy.

The Jetsons and Star Trek showed us that technology would make our lives and work easier. Automated flying cars would cut commute times, lengthy overseas holidays of self-discovery and wonder would be affordable to all, and all the mundane jobs would be done by robots so we could pursue creative careers that challenged us and gave our lives purpose. Rosie the robot maid would also do all our mundane household chores. Of course, we would also heed the danger stories, and design technology that was accessible, fair and benefitted all.

The reality is, quite frankly, the opposite.

More stress, less time, more pressures

We’re now smack bang in the middle of that Fourth Industrial Revolution, bringing together the physical, digital and biological to create exponentially growing and seemingly unending change in our lives, and it’s exhausting. We’re all burning out.

In 2019, the world finally stood up and took notice of the burnout problem. In May, the World Health Organization (WHO) added burnout to its list of globally recognised diseases, then later re-labelled it as an “occupational phenomenon” caused by chronic stress in the workplace. WHO estimates that one in five children or teenagers and one in four adults will experience burnout in their lives. This was further supported by the World Economic Forum labelling burnout a “mental health pandemic” and saying it was the new “21st century disease.”

Deloitte weighed in on our ‘always on’ work culture and a Gallup study showed that there is a global epidemic of burned-out workers who are experiencing (1) mistreatment, (2) unmanageable workloads, (3) a lack of role clarity, (4) a lack of support from their management, and (5) unreasonable time pressures.

Burnout means we’re constantly feeling busy, under pressure and like we have no time. We feel harassed by our technology and social media feeds always pinging. We feel the need to reply to work emails on our phones at 8pm or on Sunday mornings, just to keep up with our other colleagues who may actually be in the office at that time… and our bosses are answering emails then anyway. This is burnout.

We bought in, we played ball, and in exchange we got burnout. But surely we’re living better lives, right? 

Not really. 

For a lot of people, things haven’t gotten any better. Technological gains and efficiencies have benefitted not individuals but corporations, which are constantly striving to be more efficient, nimble and agile so they can fend off the next round of innovative start-ups. 

We’re spending more time working, in increasingly demanding and stressful jobs with blurred work-life boundaries, and yet for the first time since 1930, we’re earning less relative income than those who came before us and we have less financial security.

We also no longer have job security. Instead we’re constantly on alert, waiting for the tap on the shoulder that signals we should clear out our desks along with 10% of our teammates — yet we’re told we’re not loyal anymore, and we’re “lucky” if we’re chosen to stay to work twice as hard once everyone else has left. (check out Daniel H. Pink’s classic-but-still-relevant book Free Agent Nation for more about the changing world of work).

Even though Millennials and Gen-Xers are the most highly educated generations, everything is changing so fast that we’re constantly being asked to get skills, then re-skill and re-skill again to remain relevant in the workforce. Yet, companies know that you might not stay and they might make your role redundant anyway, so they’ve all but done away with costly in-house training and we’re now asked to sort out all that extra accreditation in our own time and with our own money.

Meanwhile, the wealth gap continues to increase, many of us have huge university debt, no prospects of ever buying a house, and we won’t be able to retire until we’re 75.

This is not the future we were promised.

We’re running really fast. Who knows where, but we’re running, we’re busy, and that’s all that matters. Right?

No! This always-on, high pressure rat-race is making us sick. Burnout is proof that we can’t run the corporate hamster wheel and navigate the rotating door of mass layoffs and climb the ladder of education all at once. We just can’t do it all.

We need to fight burnout and to do that we need to regain the control and balance in our lives. We need more time for our families and friends, and more time to exercise and look after ourselves, or just more time to simply relax.

Why can’t we have that four-day workweek we were promised?

So, it’s not a cure, but seriously, why can’t we have a four-day work week? 

No, I’m not talking about cramming 40-hours of work into four days and being paid less for the privilege. I’m talking about delivering on that promise that greater technological efficiency means workers see some benefits: getting to work less hours each week or getting more time off for instance. 

We could do five 6-hour days a week, or four 8-hour days a week — I don’t mind, either is OK with me. 

Recent news stories applauded Finland’s prime minister, Sanna Marin, for wanting to introduce a 4-day work week. “I believe people deserve to spend more time with their families, loved ones, hobbies and other aspects of life, such as culture,” Marin, 34, is quoted as saying in August last year before she took office. 

Unfortunately, the Finnish Government couldn’t have run faster from these news stories, quickly clarifying that introducing a 4-day workweek was “not on the Finnish Government agenda.” The message was clear, although this is a nice idea, no one in power would seriously consider this. Gasp, think of the economy! 

But here’s the thing, some companies have trialled these systems (working less) and have actually shown that employees end up being even more productive! It’s a win-win, and a no-brainer.

So, there is some hope for change, we just all have to move to New Zealand where Perpetual Guardian recently made a 4-day workweek available to its employees after a successful trial, as reported by Smart Company. Perpetual Guardian employees can opt-in for a weekly rest day while still receiving their normal salaries as long as they continue to meet their productivity objectives. And just to be clear, the trial showed that employees who embarked on the reduced workhours option were more productive and reported lower levels of stress.

According to New Europe, Sweden has also been trialling a reduced hour workweek: “In Sweden, where the 6-hour-day has already been in place since 2015, the results showed that employees were happier, wealthier and more productive as they were still fully paid and customers were more satisfied.”

Now I know that this is a small sample, and not all industries or job types will be suited to reduced work hours, but it is true that for some circumstances and some jobs, this can be made to work, both for the employer and employee — and it just might help to make a small difference to the burnout epidemic that is sweeping the world.

Plus burned-out employees are leaving corporations in droves anyway, costing organisation a while lot of money, so surely we have to try something, and why not a four-day workweek?

OK? Good.

So, now can we get back to delivering on that promise?

Unfortunately, while a four-day workweek is a nice start and possibly something that might shift the dial a little bit in the fight against burnout, it certainly isn’t a cure.

So, where do we go from here? How can we make capitalism deliver on its promise? You remember, the promise of a better life for individuals, not just stable GDP growth and bigger corporate profits. 

One thing is for sure, our current democratic, capitalist approach is coming apart at the seams, in fact the world has just gone a bit crazy lately (dare I say it? … Trump and Brexit, what the heck?). Has anyone stopped to consider that maybe it’s because the current system is not delivering on that promise of a better future for our children and our children’s children?

Now, I’m not overly political, and I’m sure I don’t have all the answers, but I do know that I’ve experienced the corporate hamster wheel and the burnout that went with it, and I’m looking for change. 

I see some hope in New Zealand, where Prime Minister, Jacinda Ardern, announced that her government was launching a “different approach for Government decision-making all together” by delivering a Wellbeing Budget rather than the traditional budget focused solely on growing GDP. Here’s how Ardern put it during a speech in New York:

“Traditionally, success or failure in politics has been measured in purely economic terms. Growth, GDP, your trade deficit and the level of debt you carry. On those terms, you would call New Zealand relatively successful. But in the last few years the deficiency of such measures has become stark. So, we are establishing brand new measure of national achievement that goes beyond growth.”

“While at a global level economic growth has been unprecedented, the distribution of benefits has been uneven at the level of individuals and communities. …. But we also need to do better at lifting the incomes of New Zealanders and sharing the gains of economic growth.”

Ardern then goes on to outline other measures of success for her government that are focused on relieving poverty, ensuring equality, improving the environment, and supporting accessibility to education for all.

Who would have thought!? This is a government focused not only on making sure the country gets richer (GDP), but more than that, focused on making sure that its people have better wellbeing outcomes.

Is this the capitalist model that actually delivers the promised utopia, or at least moves us in the right direction? 

Only time will tell.

In the meantime, I’m serious about that four-day workweek. Let’s talk!


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Filed Under: Finding Happiness & Resiliency Tagged With: burnout, career change, change, cope with change, employee, employer, four-day workweek, future of work, happiness, plan for change, resilience, resiliency, stress, stress management, wellbeing, wellness

TED’s top 11 positive psychology talks

05/01/2020 by Marie

Are you new to the field of positive psychology? Maybe you’re overwhelmed with all the content out there and not sure where to start?

It’s not surprising. Positive Psychology is a fairly new sub-field within the study of psychology. It is the study of happiness and looks at how people can live a more fulfilling, satisfying and meaningful life, and there has been an explosion of research and content over the past couple of decades.

To get you started on all you need to know, here’s a look at the best TED talks by some of the top positive psychology superstars around the world.

  1. Martin Seligman: The new era of positive psychology (23:42), July 2008. Commonly known as the founder of Positive Psychology, Martin Seligman is a leading authority in the fields of Positive Psychology and resilience.
  2. Mihaly Csikszentmihalyi: Flow, the secret to happiness (18:55), October 2008. Mihaly Csikszentmihalyi is a Hungarian-American psychologist. He recognised and named the psychological concept of flow, a highly focused mental state conducive to productivity and happiness.
  3. Dan Gilbert: The surprising science of happiness (21:16), September 2006. Dan Gilbert is an author and Harvard psychologist who says our beliefs about what will make us happy are often wrong.
  4. Robert Waldinger: What makes a good life? Lessons from the longest study on happiness (12:46), December 2015. Robert Waldinger is a Harvard psychiatrist, psychoanalyst, Zen priest and director of the longest study on adult life and happiness.
  5. Carol Dweck: The Power of Believing That You Can Improve (10:24), November 2014. Stanford university psychologist Carol Dweck researches “growth mindset” — the idea that we can grow our brain’s capacity to learn and to solve problems verses having a ‘fixed mindset.’
  6. Emily Esfahani Smith: There’s more to life than being happy (12:18), September 2017. Emily Esfahani Smith is a writer who draws on psychology, philosophy, and literature to write about the human experience—why we are the way we are and how we can find grace and meaning in a world that is full of suffering.
  7. Brené Brown: The power of vulnerability (20:19), December 2010. Brené Brown is a research professor at the University of Houston where she studies courage, vulnerability, shame, and empathy. She is the author of five #1 New York Times best sellers.
  8. Shawn Achor: The happy secret to better work (12:20), February 2012. Shawn Achor is an American author, and speaker known for his advocacy of positive psychology. He authored The Happiness Advantage and founded GoodThink, Inc.
  9. Angela Lee Duckworth: Grit: The power of passion and perseverance (6:12), May 2013. Angela Duckworth is co-founder and CEO of Character Lab, a nonprofit that uses psychological science to help children thrive, and a professor of psychology at the University of Pennsylvania.
  10. Adam Grant: The surprising habits of original thinkers (15:25), April 2016. Adam M. Grant is an American psychologist, author and professor at the Wharton School of the University of Pennsylvania specializing in organizational psychology.
  11. Susan David: The gift and power of emotional courage (16:48), January 2018. Susan David, Ph.D. a renowned psychologist and expert on emotions, happiness, and achievement, believes that one of the keys to a happy life is knowing yourself. She talks about recognising your feelings and understanding what they are really telling us.

Got a favourite Ted talk that’s not on this list? Share it below.


Don’t miss out!

In 2020, we’ve got a jam-packed editorial calendar of science-backed content on topics like ‘the power of being bored’ and ‘the importance of finding ‘flow.’’ There will be reviews of books and other resources in the positive psychology space, and we’ll be launching a new podcast called Happiness for Cynics. Don’t forget to subscribe so you don’t miss out!

Filed Under: Finding Happiness & Resiliency Tagged With: career change, change, cope with change, courage, flow, grit, habits, happiness, happy, inspiration, new career, new job, passion, plan for change, positive psychology, resilience, resiliency, vulnerability

The Change Storm

10/10/2019 by Marie

We’re all living in a change storm – experiencing more change, more often than ever before.

Whether we’re starting our first job, moving interstate or overseas, changing careers or retiring, it’s clear that life is full of major transitions and changes. So, why are so many of us unprepared? Why are we so often not equipped to deal with that change, even though quite often we know it’s coming and sometimes we’re even looking forward to it?!

Can it really be true that we all go through major life changes, yet none of us are taught how to be prepared to do it well?

We’re Living in a Change Storm

Globalisation and technological change are transforming companies, industries, countries and societies. More than that, they’re leading to uncertain, volatile ways of living and working. We’ve all heard it before, the only constant is change, and there’s no escaping change in our lives.

For instance, did you know…?

  • Globally, 14 percent of jobs could disappear in the next 15-20 years, and another 32 percent are likely to change radically.
  • In Australia, some jobs cuts are estimated as high as 40%, and possibly even more in rural areas. This means many Australians should prepare to lose their jobs or have to change jobs in the future.
  • In the US, more than 70,000 baby boomers will reach retirement age every single week until 2030, and hundreds of thousands of service members separate from the military each year.
  • In the UK, there were 2.34 million higher education students in 2017-18 who were preparing to enter the workforce.
  • And the latest research shows that most people will change their career 5 or more times in a lifetime.
The Change Storm

You Can’t Ignore the Change Storm

Now, I am no stranger to change and stress. I come from an elite sports background. I started my career in journalism before moving to a successful career in public affairs, advising top executives in multinational corporations both here in Australia and in the U.S.

But, a couple of years ago, I had just finished a season as the captain of the NSW State Women’s Volleyball team, and I was on holidays in central Vietnam with my best friend when I had a motorbike accident and nearly died.

But here’s the kicker, that wasn’t the worst part.

The worst part wasn’t when I thought I would have to have my leg amputated. It wasn’t the 12 surgeries, and years of pain and rehab. And the worst part wasn’t being told I would never play volleyball again – even though that was a devastating day.

The worst part was months after my accident. That was when everything fell apart, and it was a long road to regain my mental health.

Once on the other side of that dark place, I began to really question why my resilience had left me then. Why was I mentally tough when I had played volleyball in packed stadiums, and when counselling angry executives during huge crises, or even during my horrific accident, but not when I was making progress in recovery and looking forward to going home?

As I was trying to unpack everything I had experienced, I began to talk to people who’d had similar periods of depression following big life changes. And I went from feeling alone and ashamed that I hadn’t coped well, to feeling indignant that this was so common, yet no one had warned any of us what to expect!

The Three Resilience Foundations

So, being an ex-journo, I decided I needed to interview people all over the world. I’ve spoken to Olympic athletes and coaches, to current and former military personnel, to people who have retired, changed careers or been made redundant, and I’ve spoken to people who’ve had heart-breaking diagnoses and accidents.

And here’s what I’ve learned: Resilient people – the people who deal with whatever life throws at them – have balance across 3 key foundations.

This isn’t to say that when things go wrong or bad, that resilient people don’t feel pain and sadness. It means that despite the change storm, resilience people did not let times of higher stress overwhelm them or lead to depression.

1. Purpose and Meaning

Firstly, they have purpose and meaning in their lives, and this is often tied to a strong sense of identity and self. This is about having something to get you out of bed in the morning, and about having goals, plans and commitments.

2. Community and Connections

Secondly, they have strong community and connections. They have a core group of people they could talk to and depend on, they also tend to have a wider community network, through activities like church or regular volunteering.

3. Healthy Mind and Body Habits

Thirdly, they practice and prioritise some positive habits for a healthy body and mind. That could be getting out into nature for walks, going to the gym, or playing on a sports team, or it could be meditation, drinking water, and making sure they get 8hrs of sleep. The activity itself varied, the main point was that resilient people prioritise their own self-care habits.

3 resilience foundations

So, there is nothing particularly ground-breaking here, this is common sense, right? So, why are we getting it wrong?

My Story

Being discharged from hospital was a monumental achievement and happy day, but what I had failed to understand, is that while I was in hospital the fight to survive and keep my leg had given my life meaning and purpose. Similarly, I had the support and daily interactions with the army of healthcare professionals, friends and family who had rallied by my side.

But in one fell swoop, I lost it all. The second I came home, I was left mostly alone and with no real purpose. There were a lot of empty hours in the day, and it didn’t take long for me to crash.

My mental health recovery was gradual, and largely due to dumb luck. There were two changes that happened around the same time that helped me find my mental health again.

Firstly, I had been quite frustrated at how slow rehabilitation is. I’d been an athlete, and I am quite competitive, and I was already bored. So, one day I rolled my wheelchair into the gym and told my physio I had booked flights to Machu Picchu in a year’s time. That gave me a goal and lit a fire.

Around that same time one of my good friends begged me to help him establish a competitive volleyball program for Sydney’s LGBTIQ Volleyball Club. They needed a coach who could launch and run a new program. He had it all planned out, so I didn’t have any excuses. I reluctantly agreed, not having the strength to look him in the eye and say no, even though that’s all I really wanted to say. A few weeks later, I rolled my wheelchair into the gym for tryouts, preparing myself for the looks of confusion and doubt from the adult men in the gym. I couldn’t have known at the time that these fabulous, dramatic, caring men would save me. Because they might not know it, but they gave me back my identity, my community. They gave me back some meaning and purpose. And slowly, I began to heal. To move on.

Weathering the Change Storm

So, my question to you is simple: are you the most resilient you can be to ensure you can weather the change storm?

If nothing else, there are two things I hope you take from this site:

Firstly, if you’re going through change, and if you’re struggling, please know you’re not alone. This story is far more common than we are led to believe.

Secondly, good change and bad change will happen. You can’t escape it. So here’s my challenge to you: take stock of your life now and the balance you may or may not have in your three resilience foundations, because it’s too late after you’ve retired, or been made redundant, or had that accident. But if you maintain and protect these foundations, you can weather even the fiercest of storms.

Unless you plan on hiding under a rock for the rest of your life, you will face a major life change at some point, if you haven’t already – so be prepared.

Related content: Read Moving On article 5 ways to teach kids resiliency and happiness, listen to our Podcast: The Benefits of Psychological Safety (E16)

Thanks for visiting and please reach out to me with any questions! Wishing you all love and best wishes for your change journey.

Filed Under: Finding Happiness & Resiliency Tagged With: adjust to retirement, burnout, career change, change, change storm, cope with change, happiness, new job, overwhelmed, plan for change, plan for retirement, redundancy, resilience, resiliency, retirement, retrenched

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